DeloraClient:Delora from Redmond
"You are miracle workers! You are very flexible with your scheduling, you were right on time. I appreciated not having to block off hours to wait for you. I was convinced that I would have to replace my carpet due to a number of stains but my husband asked me to try having it cleaned first. To my surprise the carpets look like brand new and I feel that with regular cleaning they will last a long time."
BeverlyClient:Beverly from Ravenna
"My carpets are the cleanest they have ever been. You do a spetacular job. I have had other cleaners over the last 20 years, they have never gotten my rugs clean, stains out, etc.. The first time you came my carpets looked like new."
RobinClient:Robin from Edmondsheading:Dear Jim & Melissa
"Thank you so much for the many times you revived my old carpet and made it look fresh once again! With pets and eleven people on it regularly it really gets filthy. I tried another cleaner and was so disappointed. It made me really appreciate your ecxellent deep cleaning."
ReeganClient:Reegan from Magnoliaheading:Dear Jim
"We are very pleased with the excellent job you did on our carpet. Thank you. We have your card and we will recommend you to our friends."
Unexpected ResultsClient:Mike- Edmonds
I want to thank your carpet cleaner for the great work he did in our rental. I really thought I was going to have to replace the carpets. They were in really bad shape. I did not expect them to come out that clean. You have saved us a ton of money!
Stuff Other Cleaners Couldn't TouchClient:Tom - Kingston WA
Jim works as hard as anyone to make sure the carpet gets clean. He moves very slowly and shifts only a few inches with each stroke. By the end of the job he has worked up quite a sweat, but we see stuff come out that other cleaners couldn't make a dent on.
We have white carpets, and we love to take pictures during the process to see the stark difference between before and after.
We've used the Nelsons 5 times, for our house and our office, and we'll continue using them for a long time.
Thank you so muchClient:Dan Wheading: hello
this is Dan W. you took away our stain and I am so happy about the quality of your cleaning and your service. I will call you again.
This is a transcribed voicemail that a client left today. He had tracked in some asphalt onto his carpet. We had just cleaned for them last month. He had tried a few things to get the spots to come up and he could not do it. He called and scheduled an appointment for Jim to come out.
Great JobClient:Leslieheading: Jim,
Thank you so much for cleaning our carpets last week. You did a great job and all of the stains came out which I did not expect. I also wanted to thank you for your honesty. I had no idea that I was inadvertently overcharged; I never would have known.
It is because of your honesty, integrity and great work that we will be using you again.